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NOTHING2LOSE.CO.UK CUSTOMER

TERMS AND CONDITIONS

This website (the "Site") is provided by N2L Limited, a company incorporated under the laws of Scotland (registered number SC371900) and having its registered office at C/O Henderson & Co., 73 Union Street, Greenock, PA16 8BG ("we" or "us"). Our VAT number is 987632857 and our merchant number for accepting on-line payment is 56754831.

Use of the Site and the services offered on the Site, including the purchase of vouchers to enter into a competition to win a prize, is governed by these terms and conditions (the "Terms and Conditions"). Please read them now. If you are not willing to accept these Terms and Conditions you may not use the Site.

Any breach of the Terms and Conditions may, at our sole discretion, result in your rights to access the Site being suspended or removed.

Definitions

In these Terms and Conditions, the following terms shall have the following meanings:-

  • "Game" means the "spot the ball" game of skill on the Site which offers you the opportunity to win a Prize if you select the co-ordinates that are the most accurate; or Memory Pairs game of skill which offers you the opportunity to win a prize if you match the concealed pairs in the fastest time; or Jigsaw Puzzle which offers you the opportunity to win a prize if you complete the puzzle in the fastest time.
  • "Prize" means any prize offered on the Site to the winner of a Game;
  • "Retailer" means any of our commercial partners who offer their goods and/or services as Prizes on the Site; and
  • "Voucher" means a token sold at a set amount for entry into a Game to win each Prize, which (i) is sold by us on the Site; (ii) entitles you to play a Game; (iii) if you are not the winner of the Game, entitles you to a discount of the Voucher amount on goods and services similar to the Prize that are offered by the Retailer of the Prize.

Age Limit

The Site is intended for the use of persons aged 16 and over only.

You may only register to purchase Vouchers, enter into a Game and win a Prize on the Site if you are aged 16 or over. If you are under the age of 16 you are not permitted to use the services offered by the Site.

In addition, certain Games may be subject to further age restrictions due to the nature of the Prizes for those Games. Any additional age restriction will be stated clearly on the Site before the point of entry into the Game.

We may at any time ask you for evidence to verify your age. If we have reason to believe that you are under the age of 16 or under the age required for any specific Game, we may request formal identification from you or delete your profile and suspend without warning your access to the Site.

Nothing2Lose - How Does It Work?

The service offered by the Site is as follows:-

  • a range of Prizes are available on the Site;
  • a Game will be operated for each Prize and the winner of that Game (decided in accordance with the Game Rules set out below) will win the Prize;
  • if you wish to be entered into a Game to win a Prize, you may purchase a Voucher from us using the automatic payment process on the Site;
  • a maximum number of Vouchers will be sold by us for each Game, to ensure that you have guaranteed chances of winning a Prize. The maximum number of Vouchers and the minimum guaranteed chances of winning each Prize will be stated on the Site next to each Prize;
  • each Voucher gives you one chance to play a Game and you may purchase as many Vouchers as you wish for each Game, subject to the overall maximum number of Vouchers set by us for that Game;
  • the winner of the Game as determined in accordance with the "Game Rules" section set out below will win the Prize;
  • if you do not win the Prize, each Voucher will entitle you to a discount from each purchase you make from the relevant Retailers, as set out in the "Redeeming Your Voucher" section below.

Purchase of Vouchers

The process for purchasing a Voucher is as follows:-

  • if you wish to purchase a Voucher to enter a Game, select the 'purchase voucher' icon next to the Prize displayed on the Site;
  • the 'purchase voucher' icon will take you to the registration page if you are new to the Site and you must provide us with your contact information before you will be permitted to purchase a Voucher;
  • once you have registered as a user of the Site, you will be invited to complete the automated Voucher payment process;
  • to confirm your Voucher purchase, enter your payment details and select the ['Confirm Voucher Purchase'] icon;
  • your Voucher purchase and the contract between you and us for your entry into the Game will be complete once your payment has been processed and we will e-mail you to confirm that your payment has been processed.
  • the contract between you and us in respect of the Voucher will be governed by these Terms and Conditions.

Game Rules

The following rules apply to the operation of Games on the Site:-

  • you must purchase a Voucher to enter a Game;
  • the Game format is a 'spot the ball' , 'memory pairs' or 'jigsaw' competition and you must use your skill to determine the location of the missing ball on a photograph; match the concealed pairs or complete the puzzle matching the photograph provided.
  • to play the Spot The Ball Game, move the arrow to the location where, using your own skill and judgement, you believe the ball to be and select and confirm the location. Our software will then generate and confirm to you the co-ordinates of the selected location;
  • once the location co-ordinates of your Game entry have been confirmed, your Game entry is final and you will not be able to withdraw or amend the location co-ordinates;
  • complete the Memory Pairs Game by matching pairs concealed within the grid. Click on each square to reveal the picture below and match with a partner concealed within another square on the grid. Once completed press the done button to stop the clock and generate your results. Your Game entry is final and you will not be able to withdraw or alter your results.
  • to play the Jigsaw Puzzle Game. Click and hold the pieces on the right hand side. Place them in the correct location in the space provided that when linked together they match the photograph provided. Once completed press the done button to stop the clock and generate your results. Your Game entry is final and you will not be able to withdraw or alter your results.
  • each Game will continue until the maximum number of Vouchers for that Game are sold.
  • if the maximum number of Vouchers for any Game is not reached, we may merge the entrants from the Game with the entrants from another Game, provided that both Games offer the same Prize from the same Retailer. This will not affect your guaranteed chances of winning a Prize;
  • an independent expert who is skilled in the sport featured in the photograph for each spot the ball Game will be appointed by us and will determine what the correct location of the ball is for each Game. The name of the independent expert will be made available on request;
  • at the conclusion of each Game the winning co-ordinates and times will be circulated by us to all Game entrants using the e-mail address details provided to us;
  • for Spot the Ball the Prize will be allocated to the Game entrant selecting the location co-ordinates closest to those determined by our independent expert.
  • For the Jigsaw and Memory Pairs Games the entrant with the fastest time will win the Prize. In the event of a draw the entrant with the lowest attempts will win. If the position is still a tie then the earliest entrant will win the Prize.

Prize Winners

The following procedure and terms will apply to Prize winners:-

  • we will use the contact details provided to us to contact the Prize winner within 24 hours of conclusion of the Game;
  • the Retailer will contact Prize winners within 48 hours of conclusion of the Game to make arrangements for the delivery of the Prize;
  • if neither we nor the Retailer receive a response from the Prize winner to claim the Prize by e-mail or telephone within 21 days of the conclusion of the Game, we will send a final reminder letter to the postal address the Prize winner has provided to us;
  • if we do not receive any contact from the Prize winner within 30 days of the conclusion of the Game, the Prize will be allocated to the Game entrant who has selected the location co-ordinates next closest to those determined by our independent expert, and that entrant shall then be deemed to be the Prize winner for the purposes of these Terms and Conditions;
  • for the memory pairs and jigsaw puzzle games if we do not receive any contact from the Prize winner within 30 days of the conclusion of the Game, the Prize will be allocated to the Game entrant who has the next fastest time determined my our software, and that entrant shall then be deemed to be the Prize winner for the purposes of these Terms and Conditions;
  • the Prize offered may not be substituted for cash or any alternative goods or services;
  • property in, title to and risk in the Prize will pass to the Prize winner immediately on its delivery to the Prize Winner;
  • the Prize provided will be in accordance with the description as advertised on the Site or a reasonable equivalent;
  • if unforeseen circumstances arise, to improve the timescale for delivery of the Prize the Retailer may offer an alternative to the Prize that is equivalent to the Prize in quality in value however the Prize Winner will not in these circumstances be bound to accept any suggested alternative if he or she does not wish to do so;
  • the Retailer of the Prize will make available to the winner of the Prize the same warranties and benefits as the Retailer offers to its own customers purchasing those goods or services at the time of allocation of the Prize;
  • whilst we endeavour to ensure the quality of Prizes, any complaint in relation to the quality of Prizes should be addressed initially to the Retailer and if you remain dissatisfied please contact us at enquiries@nothing2lose.co.uk;
  • Prizes will not be allocated to any individual who has not properly followed the Game Rules;
  • certain Prizes may require certain conditions, for example that the Prize winner must be over 18, have a valid driving licence or a valid passport. Any special Prize conditions will be clearly stated on the Site in the information relating to the Prize. Prizes may be withdrawn from any Prize winner who does not meet any special Prize conditions.

Redeeming Your Voucher

The following conditions will apply to redemption of your Voucher;

  • each Voucher may be used to obtain a discount of at least the amount you paid for the Voucher on similar goods or services offered by the Retailer of that Prize;
  • you may redeem your Voucher any time after your Voucher purchase has been confirmed and you do not need to wait for the Game to complete before redeeming your Voucher;
  • if you win a Prize after you have redeemed your Voucher, you will still be entitled to receive the Prize or alternatively you can elect to receive a cash equivalent to the value of the Prize;
  • in addition, Vouchers may also be used from time to time to obtain a discount in the event that any other Retailer offers a sales promotion to all users of the Site;
  • only one Voucher may be used per purchase from any Retailer;
  • to make use of your Voucher, contact the relevant Retailer using the Retailer information provided via the link on our Site;
  • each Voucher will remain valid until its published expiry date;
  • you must follow the reasonable procedures and requirements stipulated by the Retailer in order to redeem your Voucher - for the avoidance of doubt payment of any additional sum will not ever be required by a Retailer;
  • you must provide the Retailer with the validation code for your Voucher that is provided to you on the e-mail confirming your purchase of the Voucher.
  • we will not refund or exchange Vouchers unless exceptional circumstances, determined at our sole discretion, apply;
  • if you have any queries or complaints in relation to the use of your Voucher, please contact us at enquiries@nothing2lose.co.uk.

Disclaimer

The Site and its contents are for general information only and are provided "as is" and on an "as available" basis. Nothing on the Site is, or shall be deemed to constitute advice or any form of recommendation. Accordingly, to the maximum extent permitted by law, and unless otherwise stated in these Terms and Conditions, we exclude all representations, warranties, conditions and other terms. Specifically, we make no warranties, representations or undertakings about:

  • any of the content of the Site (including, without limitation, any as to the quality, accuracy, currency, completeness or fitness for any particular purpose of such content); or
  • any content of any other third party website referred to or accessed by hypertext link through the Site.

We make no guarantees that the Site is free from so called computer viruses. It is strongly recommended that you check for such viruses before downloading the Site or any of its contents.

Links

The Site contains links to websites operated by third parties ("Third Party Websites"). We do not control Third Party Websites and are not responsible for their content. The inclusion of such links does not imply any endorsement or approval of any products, information, materials or services offered or provided on Third Party Websites, or any association with their operators.

Liability

We accept no liability for any claims, penalties, loss, damage or expenses howsoever arising from: any reliance placed on the content of the Site; the use or inability to use the Site; the downloading of any materials from the Site; any link made to a third party website through the Site or any unauthorised access to or alteration to the Site. This clause shall not exclude liability for death or personal injury caused by our negligence or any fraudulent misrepresentation.

Intellectual Property

The content of the Site (including, but not limited to all text and artwork) is protected by copyright. The copyright is owned by us or is otherwise licensed from a third party for use by us. The Site contains registered and unregistered trade marks which we either own or are licensed to use.

You may view or download any part of the Site for private purposes, but you are not permitted, without our permission, to use the Site for any other purpose, including without limitation:

  • store the Site, or any part of the Site, for any other purpose;
  • print copies of the Site, or any part of the Site, for any other purpose;
  • reproduce, copy, alter or transmit the Site, or any part of the Site, in any way, for any other purpose or in any other medium.

All other rights which are not specifically granted are reserved.

Service Access

While we endeavour to ensure that the Site is normally available 24 hours a day, we do not guarantee this and we shall not be liable if for any reason the Site is unavailable at any time or for any period.

Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Privacy Policy

You are asked to provide your contact details to us when you register on the Site. Please read the privacy notices on our Site and our Privacy Policy for details of how we use information about you. In particular, please note that, with your consent, we would like to pass your contact details on to Retailers to allow them to contact you with the details of goods and services that may be of interest to you. Please ensure that you read the privacy notices on our Site carefully and select the appropriate privacy settings for your information.

Changes

We reserve the right to amend or replace the Terms and Conditions at any time. If we make any substantial changes we will notify you by posting a prominent notice on our Site.

Jurisdiction

The Terms and Conditions shall be governed by and construed in accordance with the Laws of Scotland and any disputes that may arise will be subject to the jurisdiction of the Scottish courts.

Enquiries

For all enquiries please contact us at enquiries@nothing2lose.co.uk.